Zoho Books Review 2022: Features, Pricing & More

Who is Zoho Books for?

If you’re a sole proprietor, freelancer, or just starting out, Zoho Books is for you. Designed with a long list of comprehensive features, this accounting software works especially well if you have inventory to manage. The only downside of the app is the lack of integration with a payroll app, which can create extra work for you if you have employees to pay.

Features of Zoho Books

Zoho Books offers a long list of features in the Professional Plan, including Inventory, Customer & Vendor Management, Estimates, Purchase Orders, Invoices, Payments Received, Recurring Invoices, Recurring Expenses, purchase orders, recurring invoices, payments made, time tracking and a customer portal.

The following features are available in all three Zoho Books plans:

Zoho Books includes a dashboard where you can view metrics such as receivables and payables totals, income and expenses for the year, and top expenses, so you can see where your money is going.

Additional features such as invoices, vendor credits, report tags, and purchase approvals are available in the standard plan, and the professional plan also includes purchase orders, purchase orders, inventory, and a customer portal.

For those who sell online or want to offer online payment options to their customers, Zoho Books integrates with a dozen payment gateways as well as ACH payments, giving your customers many ways to pay their bills. on time. A mobile application for iOS and Android smartphones is also available.

Items

Zoho Books includes a good inventory management capability, although you can also use it if you sell services instead of products. Items can be tracked in different units of measure and you can add both sale price and cost price to any item entered into inventory. However, you must remember that once you have created a transaction for a product, you cannot turn off the inventory tracking feature.

Banking

You can connect all your bank accounts and credit cards directly to Zoho Books if you wish. In turn, all transactions will be automatically imported into the app, allowing for easy categorization of income and expense transactions.

Sales

You’ll likely spend the majority of your time in the Sales feature of Zoho Books, which is packed with features including customer tracking, estimates, purchase orders, invoices, payments received, recurring invoices, and credit notes. .

If you’re new to invoicing, see the “Invoice Lifecycle” at the bottom of the invoice entry screen.

Zoho Books View All Invoices

These kinds of useful features are found in Zoho Books and go a long way in making you familiar with the application. You can also create a sales order, which can then be converted into an invoice when you are ready to invoice. When your customer pays an invoice, you can record it in the Payments Received function.

Zoho Books also offers great customer management, so you can track lots of details about your customers. You will also be able to create credit notes for returned products or canceled orders and issue a refund or add the credit to the customer account.

Shopping

The Purchasing function offers a ton of features, including good supplier management and custom fields to track additional details. Payment terms and currency preferences can be assigned to vendors – a great option if you sell your products globally.

Easily enter your expenses in Zoho Books, where you can also log mileage or add expenses in bulk. Purchase orders can be entered and managed in the app. For bill payments, go to the Invoice option to enter the details, then return to the Payments Made option when you’re ready to pay. Similar to invoicing, you can also add recurring invoices, and when returning an item, you can record the credit issued by the supplier in the Credits option.

time tracking

The time tracking feature in Zoho Books allows you to create a project and then access the timesheet feature to track all the time spent on that project. You can enter the time manually or start the stopwatch to track your time automatically.

Accounting

You or your accountant can set up your chart of accounts, add sub-accounts, and access features like manual and recurring journal entries in the Zoho Books accounting feature. If you’re comfortable with managing accounting transactions, go for it; otherwise, this is the area most likely to be viewed by your accountant or CPA.

Portals

One of the best features of Zoho Books is the Customer Portal, which lets you share invoices and quotes with your customers. You can decide if you want to share the portal with a customer when you enter their details.

Zoho Books portal configuration screenshot

You can activate the portal for each customer contact by sending an email inviting them to share the portal. You can also choose to only share information that you upload to the portal, or you can also allow customers to upload documents there.

Reports

Zoho Books offers an excellent selection of standard reports in various categories, including:

  • Company Overview
  • Receivables
  • Debts
  • Sales
  • Payment received
  • Purchases and expenses
  • Inventory
  • Recurring invoices
  • Taxes
  • Project and timesheets
  • Activity
  • Accounting
  • Cash

Easily customize any of these reports in Zoho Books, and you can also schedule reports to run automatically. All reports can be exported in CSV format or to Microsoft Excel for further customization. You can also export them to Zoho Sheet if you are using other Zoho apps.

Support

Zoho Books offers great help and support options. Don’t worry about getting stuck; you can easily contact support by phone or email during normal business hours. Be sure to take a few minutes to watch the overview video or access the setup webinar to learn how Zoho Books works. You can also click on any of the icons below the video screen to learn more about specific features.

A migration guide is available if you are migrating to Zoho Books from another app, and a quick navigation guide will help you get comfortable in the app at record speed. In fact, Zoho Books has probably the most comprehensive selection of resources I’ve ever seen for new users.

If this information is not enough, there is also an FAQ page as well as additional product videos available at any time. You can join the Zoho Books user community to ask or answer questions, register for an upcoming webinar, and view the welcome guide.

If all the above is not enough, you can access Help and Support from anywhere in Zoho Books by clicking the Help and Support icon.

Benefits of using Zoho Books

If you’re a new business owner new to accounting, Zoho Books is probably one of the best apps for you. There are a ton of resources for non-accountants.

While Zoho Books is designed to help you easily track your business finances, it also spends time explaining why a particular task needs to be done. Scalability is another key benefit, so you can start small and scale to a more advanced plan over time.

Zoho Books Pricing

Zoho Books offers three plans: Basic, Standard, and Professional.

Screenshot of ZohoBooks Pricing

All price points are easily affordable for even the tightest budgets. You can start at the Basic level and grow as your business grows, although the Basic plan includes enough features for you to actually use. For example, the basic plan lets you add up to 50 contacts and up to two system users, which is more than enough to get started if you’re a freelancer or just starting out.

I also like that the pricing is based on the plan, not the number of users, so even if you upgrade to the pro plan, you’ll only pay $29 per month for up to 10 users, a bid over comparable price points of QuickBooks Online and Sage 50cloud Accounting.

Ease of use

Zoho Books makes getting started easy. During the initial setup, you’ll enter details about your business, including industry and business type. Then you can add tax details or just log into Avalara, a good idea, especially if you’re selling outside of your home country. Connecting with Avalara also ensures that you’ll tax your customers at the correct rate.

Next, activate the modules you want to use in your business, with several choices available. Finally, you can connect to a variety of online payment applications. Zoho makes it clear that you can go back at any time and edit the information you add during setup.

Zoho Books Getting Started

Once you have completed your initial setup, Zoho Books will display the splash screen above, which offers a short introductory video and the name of your customer portal, and it gives you options to configure your opening balances and set up your bank feed and chart of accounts.

A vertical navigation bar on the left side of the dashboard provides drop-down menu access to all Zoho Books features, and all data entry screens are easily navigable, with a brief explanation of the feature you are using. which makes even novices comfortable.

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